Shipping Policy
Last updated October 18, 2026
Where we ship
We currently ship within the United States only.
Handling time
Orders ship within 1 to 2 business days (Monday to Friday, not counting holidays). You'll get an email with tracking when your order ships.
Cost and speed
Shipping is priced at checkout for your address, using live USPS and UPS rates. You pick the option you want, and each shows its price and estimated delivery time. Free shipping offers, when we run them, apply to the cheapest option. Delivery estimates are the carrier's and aren't guaranteed.
Address
Please double-check your address. If a package comes back because of an incorrect or incomplete address, we'll reship it once you pay the new shipping cost, or refund the item price (minus original shipping) if you'd rather.
Lost or stolen packages
If tracking stops updating for 7 days, or your package hasn't arrived 10 business days after shipping, contact us and we'll open a claim with the carrier. Once a claim is resolved, or the carrier confirms the package is lost, we'll refund you. Because every item is one of one, we usually can't send a replacement. Once tracking shows a package delivered to the address you gave, we are not responsible for theft after delivery, but we'll help you with the carrier.
Combining orders
Ordered twice in a day? Email us and we'll ship them together and refund the extra shipping when we can.